## Shipping Policy

This Shipping Policy outlines the delivery terms for digital products and services offered through **Payport Inc.**, including but not limited to xPay, Invoicing, Billing, Receivables, and Checkout solutions.

### **1. Nature of Products**

All products offered by **Payport Inc.** are delivered digitally. We do not ship any physical goods. Our platform provides software-as-a-service (SaaS) tools that enable businesses to streamline billing, manage receivables, configure pricing models, and optimize checkout experiences.

### **2. Delivery Process**

Upon successful subscription or activation:

- You will receive an email confirmation at the address provided during sign-up or purchase.
- This email will contain login details, onboarding instructions, or links to access the software dashboard and relevant features.
- In most cases, account access is created immediately upon transaction confirmation or account approval.

### **3. Delivery Timeframe**

- **Instant Access**: For self-serve plans or standard subscriptions, access is typically granted **immediately** upon successful registration or payment.
- **Custom Plans or Approvals**: In cases where manual review or onboarding is required (e.g., enterprise setups, receivables enablement), activation may take up to **2–3 business days**. We’ll communicate this timeline clearly during the process.

### **4. Failed Delivery or Access Issues**

If you do not receive access instructions or experience any issues with logging in or activating your services:

- Please check your spam or promotions folder.
- If unresolved, reach out to our support team for assistance.

### **5. Customer Support**

Our support team is available to help with access issues, onboarding, or general service queries.

**Email:** hello@xpaycheckout.com

Support hours: Monday to Friday, 9:30 AM – 6:30 PM IST

### **6. Company Addresses**

**Headquarters (USA)**

Payport Inc.

8 The Green, Ste A

Dover, Delaware 19901

Email: hello@xpaycheckout.com